How can we help?

Set up your organisation, your bank details and your team.

• Getting started with Expodite
• Invite your team
• Add your bank accounts

Build your export catalogue: the product library, HS codes and specifications.

• Add products from the library
• HS codes and customs descriptions
• Specifications and packaging levels

Add buyers, collect their documents and track what each one requires of you.

• Add a buyer and complete KYC
• What your buyers require of you
• Buyer groups

Price a quote, protect your margin and turn an accepted quote into an order.

• Create your first quote
• Turn an accepted quote into an order
• Pricing, costs and margins

Move an order through its stages: payment, lots, containers, Incoterms and loading.

• Shipping and tracking an export order
• Lots and traceability
• Containers, VGM and loading
• Incoterms on your orders
• Payment gates

Generate export documents, work with letters of credit and prepare customs filings.

• Generate export documents
• Letters of credit
• Customs and pre-arrival declarations

Document rules, certifications, restricted destinations and sanctions screening.

• Understand the documents your destination requires
• Your certifications and registrations
• Restricted destinations and dual-use goods
• Sanctions screening

Plans, add-ons, invoices and paying by bank transfer.

• Pay an invoice or upload a payment receipt
• Change or upgrade your plan
• Add-ons
• Payment claims: what your receipt does

Sign-in, your organisation's identity, data export and deletion.

• Reset your password
• Export your organization's data
• Verify your company's domain
• Deleting your organisation, and your privacy

Why Expodite blocks, warns, asks for a document or sets a due date, and how to read the reasons it gives.

• Why was my order blocked, or warned?
• Why is this document on my order?
• Sources, dates and confidence
• Why does this step have this due date?
• Why is a certificate checked at the ship date?