Change plans under Settings › Subscription. Before you confirm, a preview shows what you will pay now, any credit applied, when the change takes effect, and anything you have that exceeds the new plan's limits.
How each change works
- Upgrading, or moving to a longer billing period: you pay a checkout invoice and the new plan starts when it is paid, or provisionally on a valid receipt. Unused time on your current paid plan is credited against that invoice.
- Downgrading, or moving to Free: scheduled for the end of your current period. You can undo it until then.
- Cancelling: a paid plan runs to the end of the period you paid for.
- Enterprise and custom pricing are arranged with us: use “Contact sales”.
When a trial ends
At the end of a 14-day trial of Starter or Growth you move to the Free plan automatically: no card, nothing charged, and your data stays. Reminders are sent 7, 3 and 1 days before, saying what will change. To keep the paid plan, choose it and pay before the trial ends; the remaining trial days are added to your paid period.
If you are over a lower plan's limits, nothing is deleted: existing records stay usable, but you cannot add more until you are within the limit. Extra users keep access for 14 days.