What matters to a buyer or a border is whether your certificate is valid when the goods ship, not on the day you take the order. So Expodite checks each certificate against the order's planned ship date, or the arrival date or LC presentation deadline where that is what counts.
What the messages mean
- Not held on the planned ship date: no valid certificate of that kind is recorded for you or the supplier of the goods.
- Expires before the planned ship date: it is valid today; renew it, or record the renewal once the audit is done.
- Does not cover this product or site: a certificate covers the sites, products and processes named in its scope. An ISO 9001 for your head office does not certify a packhouse.
- Below the grade required, pending verification, or suspended by the certification body: it does not count until that changes.
Certificate numbers print on your documents only while a covering certificate is valid on the document date, so a document never claims a certification you do not hold.