Help centre
Why? explained
Why Expodite blocks, warns, asks for a document or sets a due date, and how to read the reasons it gives.
5 articles
- Why was my order blocked, or warned?The difference between a blocker, a warning and a note, and when an override is allowed.
- Why is this document on my order?Where each required document comes from, and what you can do when you believe it does not apply.
- Sources, dates and confidenceHow to read a “Why?” panel: the official source, the “as of” date, the confidence level and your own changes.
- Why does this step have this due date?How the plan's due dates are worked out from your dates, cut-offs and the right country's working days.
- Why is a certificate checked at the ship date?Why a certificate that is valid today can still be flagged, and what “does not cover this product or site” means.
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