Expodite records which screens are opened and which steps are completed, as codes and record numbers. No text typed into fields, no amounts, no bank details and no names are recorded.
Each person appears under a code, not a name. Nobody in the organisation can see another person's use. Within Expodite these records are read only as totals across organisations, to improve the product.
Quick search
Phrases typed into quick search (Ctrl+K, or ⌘K on a Mac) are kept for 90 days, to find words that return nothing. Nobody in the organisation can see them. Expodite's team sees a phrase only when it was typed in at least three organisations, and never with a name or an organisation. A phrase that looks like an account number, an IBAN or a SWIFT code is never kept.
How long records are kept
- Usage records are deleted after 13 months. When a person's account is deleted, their search phrases are deleted and the link between the person and their other records is removed.
- Usage records are included in “Download organisation data”, without the codes that identify people and without search phrases.
When Expodite's team views the organisation's data, this is recorded in the audit logs under “Expodite staff access”.